Monitoring - We've created a new incident here on our Status page as we've seen customers continue to see these charges appear, however there is no action needed from customers.

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We're aware that some of our customers using Breeze Giving are seeing a recent "stripe_fee" on their transaction reports. This is an incorrect fee being assessed and we're working with our Giving Processor (Stripe) to ensure this is resolved, and these fees refunded as quickly as possible. Those experiencing this will NOT need to contact our team for verification as we're able to see impact and resolve.

Sep 05, 2025 - 09:18 PDT

About This Site

Welcome to Breeze's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here. All times are communicated in Pacific Time (GMT-07:00).

If there's anything that we can do to help serve you, contact our team of Breeze Advisors at https://support.breezechms.com/hc/en-us/requests/new

Site ? Degraded Performance
Database ? Operational
Email Service Operational
Online Giving Operational
Transaction Processing ? Operational
SMS / Texting Operational
Texting Service ? Operational
Shortcode Texting Operational
Worship Tools Operational
Song Select ? Operational
Worship App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - Our team has been able to resolve the issue with the Breeze app. This did require an update through the App Store so if you are experiencing any issues, please be sure to update to the latest version.
Sep 5, 09:14 PDT
Update - We’ve identified the fix for the Breeze Admin App and are waiting on approval from the app store. We’ll share another update shortly.
Sep 4, 11:13 PDT
Identified - We’ve identified the issue with the Breeze Admin App and are working on a fix. We’ll share another update shortly.
Sep 4, 08:53 PDT
Update - We are continuing to investigate this issue.
Sep 4, 08:51 PDT
Investigating - We're aware of an issue affecting the Breeze Admin App where it is showing "Something went wrong" for all users.
Sep 4, 05:52 PDT
Sep 4, 2025
Sep 3, 2025
Resolved - We've confirmed that the charges are not continuing and are working with our partner to ensure that all are being refunded automatically. We're marking this as resolved and will work directly with any affected customers to ensure this is handled.
Sep 3, 17:33 PDT
Identified - We're aware that some of our customers using Breeze Giving are seeing a recent "stripe_fee" on their transaction reports. This is an incorrect fee being assessed and we're working with our Giving Processor (Stripe) to ensure this is resolved, and these fees refunded as quickly as possible. Those experiencing this will NOT need to contact our team for verification as we're able to see impact and resolve.
Sep 2, 09:19 PDT
Sep 2, 2025
Sep 1, 2025

No incidents reported.