SMS Messages are Delayed

Incident Report for BreezeChMS

Update

Our Engineering teams are continuing to monitor texting volume through today. At times we are seeing delays in sending of around 20 minutes, however all texts are being sent. We will continue to pay close attention to our queues and will share more updates here as needed.

Posted Jan 25, 2026 - 08:55 PST

Update

SMS deliveries are back to normal, though our team remains on standby monitoring performance to ensure everything stays on track.

Posted Jan 25, 2026 - 04:47 PST

Update

SMS delivery is improving as we work through the remaining queue, and we expect service to return to normal soon.

Posted Jan 24, 2026 - 22:02 PST

Monitoring

We are currently experiencing delays with SMS delivery and are working closely with our providers to resolve the issue as quickly as possible.

Posted Jan 24, 2026 - 21:13 PST

This incident affects: SMS / Texting (Texting Service).