BreezeChMS Status

Update - Our emails are sending and functional at normal levels once more. While we are continuing to monitor the stability of Breeze pages today, our team is aware of the Email History only showing the last 30 days of sends. We are working to bring those back into your views.
Apr 25, 2025 - 19:52 PDT

Update - While we are continuing to monitor the stability of Breeze pages today, our team is aware that some Breeze emails have been delivering multiple times over the past 24 hours. While we are monitoring the resolution, it is likely that today's sent or scheduled emails could be potentially delayed to send.
Apr 25, 2025 - 07:11 PDT

Monitoring - We have identified the root cause and have found Breeze pages are loading as expected again. We will continue to monitor the results throughout the day.

We are also continuing to closely monitor incidents where emails have sent multiple times.
Apr 25, 2025 - 05:32 PDT

Investigating - We are currently investigating an issue that is affecting loading Breeze pages. We will be sharing additional updates here as available.
Apr 25, 2025 - 05:17 PDT

About This Site

Welcome to Breeze's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here. All times are communicated in Pacific Time (GMT-07:00).

If there's anything that we can do to help serve you, contact our team of Breeze Advisors at https://support.breezechms.com/hc/en-us/requests/new

Site Operational

Database Operational

Email Service Degraded Performance

Online Giving Operational

Transaction Processing Operational

SMS / Texting Operational

Texting Service Operational

Shortcode Texting Operational

Worship Tools Operational

Song Select Operational

Worship App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2025

Unresolved incident: Issues viewing Breeze email history.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Slowness in loading pages in Breeze

Resolved - We have identified that the issue is related to an error with a third party service provider. This has been solved and we'll continue to monitor page response times and performance through the weekend.
Apr 18, 14:07 PDT

Monitoring - We're seeing significant improvement, however our team is continuing to monitor.
Apr 18, 13:52 PDT

Investigating - We are investigating an issue where pages are being slow to load in Breeze.
Apr 18, 13:29 PDT

Apr 17, 2025

Issues with Automated Volunteer Reminders

Resolved - Our teams have confirmed that this is resolved and reminders scheduled to send are being queued now. If for some reason you see that your reminders have not sent as expected in the next 8 hours, it is safe to manually send. Thank you for allowing us to serve you, and we're sorry for the troubles caused.
Apr 17, 20:07 PDT

Monitoring - Our teams have released a fix and we're seeing that volunteer reminders are sending through as expected now.
Apr 17, 19:49 PDT

Identified - We've identified the cause of the issue and are working on the resolution.
Apr 17, 19:16 PDT

Update - While our teams are continuing to investigate this, we are also reviewing the options to resend volunteer reminders that should have sent yesterday or today.
Apr 17, 17:41 PDT

Investigating - Our various teams are currently investigating reports of volunteer reminders not being sent at the end of this week. We will be sharing additional updates here.
Apr 17, 16:30 PDT

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

Database Maintenance

Completed - The scheduled maintenance has been completed.
Apr 11, 00:06 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:06 PDT

Scheduled - The planned maintenance is continuing for Breeze.
Apr 10, 21:05 PDT